Watch out for scammers posing as utility company

Published: May. 29, 2019 at 1:07 PM EDT
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The Better Business Bureau is warning Central and Eastern Kentuckians to watch out for a recently-reported scam in the area.

Several local businesses received calls from scammers posing as Kentucky Utilities.

The caller says a technician will arrive in 30 minutes to shut off the power if you do not pay your bill by phone right away.

A liquor store owner and a horse farm office manager both reported getting these calls. They said when they called the real Kentucky Utilities (KU), they were told they owed no bills.

“This phone scam can be alarming to a business owner who relies on the electricity being on in order to stay open and serve customers,” said Heather Clary, Director of Communications. “Con artists count on the person who answers the phone panicking and agreeing to whatever they are told to do in order to keep the lights on. However, it’s always a sign of a scam when you are urged to pay right away, especially if you are told to do so with a re-loadable card, like Amazon, Google Play, or iTunes cards.”

KU's website says, “We will NEVER call you to demand payment or ask for a credit/debit card number or any other personal identification. If you ever get a call threatening to shut off your power if you don’t provide that information, it’s a scam.”