Perry County Judge Executive reacts to notice of mass layoffs at SYKES

Published: Jul. 2, 2019 at 3:37 PM EDT
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Perry County Judge Executive Scott Alexander says SYKES lost a contract which prompted this projected layoff.

The company employs people from many counties, so the impact will be felt through a larger area.

"We've become one region and so it effects, it effects the whole region and it sets us back," said Alexander.

Alexander says they are actively searching for a new contract.

"We feel confident with the team that we've got put together that we can find someone, and we will be actively pursing that everyday," said Alexander.

He says it's a step back, but assures people he will not stop recruiting more jobs.

"This is a bad day for those employees at SYKES," said Alexander. "I want them to know that we have one of the best teams ever, and that we work daily on job recruitment to change not only Perry County, we realize that we have to change all of East Kentucky.

Original Story

Employees at a SYKES location in Eastern Kentucky were notified last week of a mass layoff.

The WARN notice sent out by the Chavies call center states that 179 people will be laid off on September 3, 2019.

The company is looking for new business to keep the location open, but expects the layoffs will be permanent.

Employees who are laid off may transition to the virtual call center business, SYKESHome, or may consider available positions at other SYKES locations. Most of the positions facing layoffs are customer service agents/sales specialists.

You can read the WARN notice attached below. (If viewing on a mobile app, click the link to see additional content.)