UPDATE: New drug helpline goes live

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FLOYD COUNTY, Ky. (WYMT) - Two weeks ago Governor Matt Bevin announced that the Kentucky Justice and Safety Cabinet would partner with Operation UNITE to provide a drug helpline to the state of Kentucky.

"The substance abuse problem has brought us together in the Commonwealth," Nancy Hale, CEO and President of Operation UNITE, said.

The helpline went live on Dec. 1 at 8:30 a.m. More than five people called the helpline.

"The game changer with this call center is that when someone calls they are going to be speaking to a person," Hale said.

Since October 2, Hale said the staff has been training. They created a database and been briefed on treatment options.

Debbie Trusty, Education & Treatment Director of Operation UNITE, said the main goal of the center is to connect those struggling with addiction with a treatment that meets their needs.

"It could be a wide range of information," Trusty said. "They may want a list of treatment options or they may have insurance questions."

Hale and Trusty believe this program will save lives.

"It is just going to save lives and every life counts," Hale said.

To contact the drug helpline dial, 833-8KY-HELP or 833-859-4357. The line will be available Monday through Friday from 8:30 a.m. to 5:30 p.m.

You can leave a voicemail when the line is not opened. Staff will get back to you as soon as they can.

Governor Bevin said he plans to extend the hours of the center in the coming months.

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