MARTIN COUNTY, Ky. (WYMT)- The Public Service Commission is holding an emergency hearing Friday morning in Frankfort to discuss the proposed rate increases for the Martin County Water District.
Earlier this month the Martin County Water District announced they are seeking a 49.5 percent increase in customer rates.
During the month of January, hundreds of customers in Martin County experienced water outages, low water pressure, and dirty water.
"It's ridiculous it's an easy way out for our leaders to come back and say, 'We have let this go for so long, but now it's your fault and you need to fix it,'" said James Maynard, a frustrated Martin County Water District customer.
Maynard and many more are still experiencing water problems.
"It's like somebody's milked a farm animal and let it run through," said Maynard. "You boil it on the stove, you do everything you're supposed to prep with it and the question is, 'Is it still safe to drink?'"
Maynard joined many in the county who took their frustrations to social media and started a group of concerned citizens looking to make a change.
"Any time they run into a problem they want to reach out to the community and say, 'You need to pay a little bit more' and it's got to stop," said Maynard. "New leadership is necessary in this county."
Officials are encouraging Martin County Water District customers to voice their opposition to the proposed rate increases.
Here is what customer can do:
You can write an email to the Public Service Commission. Email email@example.com and you MUST include Case Number 2018-00017 in the subject line of the email.
You can write a letter and mail it to:
Ky Public Service Commission
PO Box 615
Frankfort, Ky 40602
(include case number 2018-00017 at the top of the letter)
Organizers said if you are not able to mail a letter you can drop off a letter at The Mountain Citizen and they will personally deliver them Friday morning.
Customers want the PSC to know their message is clear.
"Why should we pay 38 dollars more a month, if not more, and you can't even drink the water," said Gary Webb. "It would be different if we had good water."